Completely Professional Collaboration Solution

Each Provided Solution Will Meet Your Specific Requirements.

Secure & Private

Services Providers, Governments, Banks and Healthcare institutions around the world rely on Zimbra’s security, privacy and transparency.

Open & Affordable

Over 500 million people enjoy enterprise-class email collaboration at the lowest TCO in the industry.

Customizable & Extensible

Easily customize, extend and integrate Zimbra with line-of-business applications and organizational workflows.

Enterprise Features

Zimbra incorporates several open source projects under one supported and certified application to offer a world-class, open source collaboration software consumable for the enterprise.

Flexible Pricing Plans

We Have Pricing Plans To Suit Every Customer’s Need

BUSINESS

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Price is based on particular project, number of mailbox and required features. There are Standard and Professional version.

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GOVERNMENT

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Zimbra provides special price for government organizations. You must prove by providing operation license and domain name.

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EDUCATION

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Zimbra provides special price for education and non-profit organization. You must prove by providing operation license and domain name.

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SERVICE PROVIDER

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Very attractive price for email service providers with large amount of mailbox. You need to start with the initial required order.

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Industry Leading Features

More Than 500 Million People Trust Zimbra Email Collaboration
Zimbra Collaboration Backup & Restore Tool

Zimbra Collaboration Network Edition brings a Web Console-based Backup & Restore Tool that allows you to protect all Zimbra Environment.

S/MIME Digital Signatures and Encryption

Zimbra Collaboration Network Edition provide a cryptographic security services for email: authentication, message integrity, non-repudiation of origin (using digital signatures) & privacy and data security (using encryption)

Unified Communications Integration

Now unified communications are built into Zimbra with an all-new voice application that features out-of-the-box integration with Cisco and Mitel UC solutions accessible through the main user interface

Hierarchical Storage Management (HSM)

Save money using less expensive Storage for old emails and conversations from years ago: don’t lose anything, save everything

Archiving and Discovery

Zimbra Archiving and Discovery is an optional feature that enables you to archive messages that were delivered to or sent by Zimbra Collaboration and to search across mailboxes. It’s specially designed for legal and audit purposes.

Outlook Sync using MAPI (Zimbra Connector)

If some of your users work with Enterprise Email Clients like Microsoft Outlook, Zimbra provides a MAPI Connector that allows your users to see their entire Mailbox

Exchange Web Services

If your users are using an Enterprise Email Client like Microsoft Outlook in Mac OS X, Zimbra provides Exchange Web Services, which allows your users connect to their Mailbox in their favorite Operating System

Exchange ActiveSync

Zimbra provides the latest version of Exchange ActiveSync (EAS), which allows your users to sync their entire Mailbox, Calendar, Contacts and Tasks to their Mobile Devices such as iPhones, iPads, Androids, etc. This option also allows  connections to Microsoft Outlook using EAS.

Delivering More Value

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countries worldwide
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service providers worldwide
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government & financial institutions
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businesses worldwide use Zimbra in the cloud

ZIMBRA F.A.Q.

Search Documentation, Knowledgebase And Watch Videos To Find Answers

Zimbra has both a free Open Source Edition as well as a premium Network Edition.

You can find here a detailed Comparison Table between each Products.

Pricing of Network Edition depends on the size of your installation and the type of business or organization you have. Generally speaking:

  • The more mailboxes you purchase, the less you will pay per mailbox (sliding scale)
  • Non-profits, government, education are eligible for discounted rates
  • Service providers (who resell hosted Zimbra) have pricing conducive for large-scale deployments

Here is an example:

  • A business wanting 150 mailboxes of the Professional Edition: $28 x 150 = $4,200 per year. This license commitment is eligible for Zimbra Basic Support.
  • A government agency looking for the same package: $14 x 150 = $2,100 per year. Also eligible for Zimbra Basic Support.
A mailbox license is an account with a physical email inbox and typically belongs to one person.

Now it is possible to have an account set up for a virtual “role” within your organization that may not be staffed by an individual. So, to decide how many licenses you want to purchase the next question becomes when do you need a new account versus just using an alias or distribution list (which are not considered new accounts).

First some definitions:

  • Account: “Jane@work.com”, she has a mailbox, calendar, documents, quota, etc.
    • An account is considered a provisioned account that is counted against your license, regardless of the account status. The only accounts that are not counted against your license are system accounts (for example spam and archiving), and external virtual accounts (for example, a share granted to a user on another email system).
  • Alias: She can also be “jane.smith@work.com” or even “info@work.com”.
    • The alias is unique to this account
    • Jane could receive email sent to info@work.com and would reply back as “jane@work.com”
    • All the mail sent to the alias lives in her mailbox (if she leaves the mail archive for “info” would be lost)
  • Distribution List: A group of accounts / aliases

To have a permanent role in your organization for “info@work.com” that doesn’t disappear if Jane moves you will want a new account. This way others can log in to check the email, you will have an archive, you can reply back to messages as “info”, plus Jane won’t have all the “info@work.com” counting against quota.

Important: Microsoft Exchange and Office 365 count disabled or inactive mailboxes against your license, because you are retaining a copy of the data and have access to the account. If you don’t want the mailbox counted against your license, you can retain a copy of the account by exporting the data using your own method or you can delete the account.

You can purchase ZCS by contacting your sales representative (0938113435). Things to know: the number of Standard / Professional Edition mailbox licenses you want, if you need Zimbra Mobile, Zimbra Archiving and Discovery or any Support options and they will provide you with a quote form and contract to sign. If you are not sure who your sales contact is, just email info@zimbravn.com

Yes. The process is the same as a typical upgrade.

  1. Perform a backup of your Open Source environment (just in case)
  2. Download the Network Edition and unzip it
  3. Follow the installation process by running ./install.sh (You should get prompted if you want to upgrade from an existing version of Zimbra, in this case OSS. Choose ‘Yes’ and follow directions).
  4. For reference, download and read the installation instructions for Network Edition
Unfortunately you can not mix them, but there are multiple versions of Network Edition available to meet varying needs.
Yes. From a features standpoint, this is managed by “Class of Service” in the Administration Console where you can set up different features per account. A business running ZCS on-premise that wants to have 50 accounts with Standard and 50 with Professional features would purchase 50 of each license respectively. Service providers can also define their own COS, but should contact Sales for details on the resale pricing model.

Zimbra Support is provided to users who purchase ZCS Network Edition. All customers who purchase are eligible for Basic service which includes Email, Support Portal access, Knowledge Base, and upgrades. Customers with a qualifying license commitment are eligible for Premium service which includes phone and 24×7 crisis support. Basic service customers are able to purchase “Per Incident” phone and crisis support if they wish.

Network trial users are also eligible for Basic support for the duration of their 60 day trial.

Beside that, Zimico also does as level 1 support here and we will help you the best.

Paying customers must have Premium support service on top of their Basic support service. Network trial users are eligible for Basic Support only, which does not include phone support.

Customers under a perpetual license must pay 20% support during the first year, and thereafter can elect annually whether to renew Support and Maintenance. Such customers must be under a current Support agreement to be eligible to receive any minor updates (such as 8.0.x) including security patches/updates, major updates (such as 8.x) or new versions (such as 8.7). Customers who choose to not renew their Support at the time of the annual renewal may subsequently resume Support, and have access to product updates and upgrades, by paying the “true up amount” back to the time of non-renewal. An additional reinstatement fee may also be applied.

For example, if the customer fails to renew for 6 months, in order to resume Support, the customer must pay 18 months (6 months of unpaid support + 1 year of support from date of renewal) to get back on the Support and Maintenance plan.

Please reference the Zimbra Maintenance & Support Terms and Conditions for official information on Support Terms and Conditions: http://www.zimbra.com/support/support-offerings

Yes. We can provide hardware equipment for installing Zimbra on. Currently we are partner with HP, DELL, IBM, CISCO, VMWARE, PARALELL,…